
SPA ETIQUETTE
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Arrival at The Day Spa
To fully enjoy a complete Day Spa experience, we request that you arrive 15 minutes prior to your appointment time, for you to complete a consultation form.
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Late Arrival
As a courtesy to all our guests, treatments are completed as scheduled. Arriving late will shorten your time spent with us
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Cancellation Policy
Please confirm your appointment 24 hours prior
A 50% deposit is required to secure your bookings
Changes or reschedule are welcome up to 12 hours before your appointment
Cancellation made 12 to 3 hours prior will forfeit the 50 % deposit
Cancellation within 3 hours or no - show will incur a 100% service charge
Eligible refunds will be credited back to your Lavish Day Spa account within 5 - 10 business days
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Pricing
Prices and treatments are subject to change without notice. Lavish accepts Cash, EFTPOS, Master and VISA card. Hotel guests may charge their treatments to room accounts.